Reception & Admin . Patient Care Navigator (PCN) & Patient Care Co-ordinators (PCC)

About me:

We have a number of Patient Care Navigators (Reception) and Patient Care Co-ordinators (Admin Team) across all practices to support our patients regularly.

PCC team:

The admin team is the backbone of the practice; ensuring that the practice runs smoothly and are always looking for ways to create efficiencies, streamline operations, and implement new programs to the benefit of the team and the practice.

Our dedicated team of administrators cover a vast array of duties ranging from registrations, medical summaries, IT, insurance reports, document management, and medical referrals.

PCN team:

The reception team are the first point of contact for all patients at the surgery, you will find the below staff at the front desk reception on the ground floor.

Our experienced Reception team are here to help you in making bookings, answering queries and directing you to the most appropriate service based on your medical needs. They will help you set up you patient online access and update your details so the surgery can keep you informed of new services.