Practice Administration Team

The practice team manages all non-clinical aspects of the practice to support high quality patient care. The team ensures that the right equipment is available and that the premises are safe, clean, functional and pleasant.  The team handles new registrations, travel vaccination forms, insurance related matters, applications for medical examinations and more. The team supports the clinicians in delivering patient services.

The team can be contacted for any non-medical matters either through reception (see Contact Details) or by email:

Practice Manager

Katherine Rush (Interim)

The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.


Suzy Sheridan

Assistant to Practice Manager

Lindy Reeder

Medical Secretary

Karen Hooper

Registrations & Reports Adminstrator

Ethan Hooper

Prescriptions & Scanning


Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. The Reception Staff have a very demanding role. They are here to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

Sue Pengilly

Registrations and Reports Administrator

Laura Hammond

Emma Wise Receptionist

Clare Perryman Receptionist

Emma Doyle Receptionist

Kallie Pragnell Receptionist

Harriet Evans Receptionist 

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.